
Contact Wilson Electronics T
echnical Support T
eam with any questions at 866-294-1660 or email:
[email protected]. Hours: 7 am to 6 pm MST
.
3
Contact Wilson Electronics T
echnical Support T
eam with any questions at 866-294-1660 or email:
[email protected]. Hours: 7 am to 6 pm MST
.
4
In addition, it is important that the Desktop Antenna be positioned so that the logo is not pointed towards the
Signal Booster or the outside Cradle Antenna, as shown in Figure 3. The Desktop Antenna is recommended to
be 18 inches or more away from the Signal Booster as shown below.
Never point the outside Cradle Antenna across the
building toward the Desktop Antenna. Do not let the
outside Cradle Antenna and the Desktop Antenna
(logo side) transmit toward each other.
Figure 3
Signal Booster
with Desktop
Antenna
Cell
Tower
Cradle
Antenna
Signal Booster
with Desktop
Antenna
Cell
Tower
Cradle
Antenna
The Wilson Electronics insignia on
the outside Cradle Antenna should
face toward the cell tower and
away from the Desktop Antenna.
CORRECT INCORRECT
Position the Desktop Antenna with the logo on the
antenna facing away from both the Signal Booster and
outside Cradle Antenna.
Antenna Placement
The location of the SIGNALBOOST DT with the Desktop Antenna in relation to the outside Cradle Antenna is
very important. Once you find a good signal location for the outside Cradle Antenna, the Signal Booster and
Desktop Antenna need to be located behind it to reduce the possibility of oscillation (feedback) (indicated by
a red indicator light on the Signal Booster). In other words, the front of the outside Cradle Antenna (indicated
by the Wilson Electronics insignia) needs to face in the direction of the cell tower and not in the direction of the
Signal Booster and the Desktop Antenna (see Figure 3).
CORRECT
Recommended 18 inches minimum
INCORRECT
Installation Options - Outside Cradle Antenna
The outside Cradle Antenna is directional – it receives and transmits best in one direction. The round Wilson
Electronics insignia indicates the side of the antenna that should face toward the cell tower when the unit is placed in
the cradle. Note: The weaker the signal is at the outside Cradle Antenna, the shorter the distance the Desktop
Antenna will transmit; therefore, signal strength at the outside Cradle Antenna is extremely important. In
some kits the SIGNALBOOST DT comes with all necessary parts for installation of the outside Cradle Antenna in four
alternative locations (see Figure 2 on page 3):
A. BEST: Outside on a pole. See page 5 for installation instructions.
B. BETTER: Outside on a wall. See page 6 for installation instructions.
C. GOOD: In the attic on a rafter. See page 7 for installation instructions.
D. OK: Inside on a window. See page 7 for installation instructions.
Pole Installation (A)
Cell
Tower
Antenna
and
Cradle on a
pole
(facing
cell tower)
Wall Installation (B)
Antenna and
Cradle (on
outside of
the building
as high as
possible,
facing cell
tower)
Cell
Tower
Figure 2
Window Installation (D)*
Antenna and
Cradle (high on
the inside of the
window, facing
cell tower)
Rafter Installation (C)
Antenna and
Cradle (high on
inside of the
rafter, facing
cell tower)
Best
Better
Good
OK*
*Note: For Window Installation: Most modern dual-pane windows will not pass cellular signals
because of a metal oxide film applied during manufacturing. We recommend mounting the
antenna outside for the best performance.
See Note Above*
Antenna Separation
The location of the Desktop Antenna in relation to the Outside Antenna is very important. Poor antenna
placement increases the possibility of oscillation (feedback), which causes system shutdown (indicated by a
red light on the DT). Observe the following rules for correct antenna placement and optimum DT performance.
Rule #1 Once you find a good signal location for the Outside Antenna, the front of the Outside Antenna (the
Wilson Electronics insignia) must face toward the cell tower, and face AWAY FROM the Desktop
Antenna. The Desktop Antenna must be positioned at least 20 vertical feet from the outside antenna
(see Figure 4).
Rule #2 The Desktop Antenna should be placed 18 inches or more away from the Signal Booster, with the logo
pointed away from the Signal Booster (see figure 4).
Even at 20 feet, the Signal Booster may shut down, as indicated by the red light. By moving the Desktop
Antenna further away from the Signal Booster, you may be able to change the red light to a green light,
indicating that the system is operating properly (see Figure 5).
If you are unable to maintain the 20-foot minimum separation between antennas, it may be possible to achieve
normal operation (a green light) at less than 20 feet by moving the Desktop Antenna to a different position, as
noted above, and rotating the Desktop Antenna in relation to the outside Cradle Antenna (see Figure 6). Do not
position the Desktop Antenna towards the Signal Booster unit or the outside Cradle Antenna.
Figure 4
Figure 5
Min. 18 in.
separation
Signal Booster
with Desktop
Antenna
Cell
Tower
Minimum
Horizontal 20 feet
Cradle
Antenna
Cell
Tower
Cradle
Antenna
Signal Booster
with Desktop
Antenna
If antennas are too close,
a red light will come on.
Minimum
Vertical
20 feet
Horizontal Separation Vertical Separation
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